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March 15, 2020

Attention Clients: Important Information


In light of the current COVID 19 situation and the advisory for social distancing, Cahill CPA has made the decision to have our staff work from home. This is to ensure the safety of all our staff, clients, and the greater community. Our staff will still be working regular office hours, and be completing all the tasks they would normally be doing in the office. We are fortunate to already be a very “tech-forward” office, and our staff are prepared to continue with “business as usual” from their homes. 

This comes at our very busiest time of year as accountants, with the income tax deadline just over a month away. Rest assured that our team is fully capable and supported to work remotely, and all tax returns will be filed on time. 

As of today (March 15th) CRA has not extended the deadline for filing, and it remains April 30th. Please do not “count on” CRA to extend the deadline because as of today they’ve officially announced it will not be extended. Plan to contact us as soon as possible to begin your return, and make arrangements to get all your necessary documents to us. 

Our staff will be available by email, and by phone when necessary. Please know that we will do our best to return your inquiries as soon as we can. 

To contact us: 

If you are a new client, please email Shannon at

If you are an existing client, and have already been corresponding with one of our staff, please contact them directly. All of their emails can be found on our About Us page. 

To get your documents to us: 

1. Secure Online Client Portal

Existing clients can go to our secure, online “Client Portal” and use your email & password. 

New clients, or existing clients who have not yet been signed up for the client portal, can contact Shannon at to get set up.  

2. Fax your documents


3. Email your documents

or the team member you have been working with (all emails can be found on our About Us page). 

4. Drop off paper copies of documents (if absolutely necessary)

You can drop off hard copies of your documents to our office if absolutely necessary. There is a mail slot in our office door, and we will check periodically. Online methods are preferred, and we are available to help with this process for you. Please note that online methods will be much faster.

We are thinking of our community at this time, and hope you all stay safe and healthy. 

Thank you, 

From the Cahill CPA team



Crystal Cahill

Crystal Cahill is responsible for the social media and marketing at Cahill CPA. Crystal completed her Bachelor of Arts Degree at Simon Fraser University in English, and has an Education Degree and teaching certification. She enjoys keeping clients updated on new accounting practices, upcoming tax deadlines, and news & events within the Cahill CPA office & staff. She is married to Cahill CPA partner Jordan Cahill, and together they have two young children.



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